Privacy Policy
Last Updated: January 1, 2024
By accessing or using MeetPal Mobile Application (the “App”) and/or using Services as set out in the Terms of Service, you consent to the information collection, disclosure, and use practices described in this Privacy Policy. The App is owned and maintained by ElevateLife Inc, a corporation bearing File number 2606984 and (hereinafter referred to as “Corporation”, “we,” “us” or “our”). This Privacy Policy also applies to all Services provided by us and sets out how we may collect, use, and disclose information about our clients as well as users of the App.
Use of our App and Services, including all materials presented herein, may be subject to separate Terms and Conditions and the following Privacy Policy.
- Information We Collect
- Your privacy is important to us and we have taken steps to ensure that we do not collect more information from you than is necessary for us to provide you with our Services and to protect your account.
- We may process the following categories of personal data about you:
- Personal Data means any information relating to an identified or identifiable natural person. This information may include, in particular by reference to an identifier, such as name, email, date of birth, gender, user’s photo, and video, location, height, LinkedIn address, Instagram address, Twitter address, education, ethnicity, religion, area of interest, professional skills, dating status, payment gateway details (for payment processing) and all information, data and materials as we may deem necessary for the provision of Services. Users may also be required to give permission to the App to have access to a camera to take pictures and record videos, access photos, media, files, and location on their device. Other data that may be collected from accounts/profiles of the Users include without limitation; the number of likes received by a User; Comments on Posts; Reported, Blocked or Shared profiles; details of Users who Like another User; the number of followers of a User; details of other users to whom a user follows; details of a User who follows another User or visit another user’s profile; and the number of profile visits by each User.
- Communication Data may include any communication that you send to us whether that be through the Contact Form on our website or App, through email, text, social media messaging, social media posting, or any other communication that you send us. We process this data to communicate with you, for record-keeping, and the establishment, pursuance, or defense of legal claims. Our lawful ground for this processing is our legitimate interests which in this case are to reply to communications sent to us, to keep records, and to establish, pursue, or defend legal claims.
- Marketing Data may include data about your preferences in receiving marketing from us and your communication preferences. Our lawful ground for this processing is our legitimate interests which in this case are to study how customers use our products/services, to develop them, to grow our business and to decide our marketing strategy.
- We may use Personal Data, Communication Data and Marketing Data (the “Data”) to provide you with Services. We may also use such data to send other marketing communications to you.
- Consent and its Withdrawal
- When you use our App, you provide us consent to use your Data as per this Privacy Policy. In order to provide you with the Services, it is necessary for us to collect all relevant and necessary Data about you from you. Also, by signing up and editing your profile available on the App, you give us your express consent and permission to use your Data.
- We will process the Data only after taking written instructions/consent from you mostly in electronic form in the form of a Clickable button, a checkbox or through an email.
- If you change your mind, you may withdraw your consent for us to contact you, for the continued collection, use or disclosure of your information, at any time, by contacting us at [email protected] and deleting your profile on the App.
- Promotional Emails
- You agree that the App and/or third parties may from time to time send e-mail messages to you which offer products and services, promotions, subscriptions or registration-based services or other material. If you wish to discontinue receiving such an email, you may opt-out by writing us through email at [email protected] and editing the Notification Settings on the App. Your preferences will then be updated.
- If you provide any Data to us, you are deemed to have authorized us to collect, retain and use that data for the following purposes:
- verifying your identity;
- providing you with customer service and responding to your queries, feedback, or disputes;
- making such disclosures as may be required for any of the above purposes or as required by law, regulations and guidelines or in respect of any investigations, claims or potential claims brought on or against us;
- provide and maintain the Services;
- notify you about changes to our Services;
- We shall ensure that:
- The Data collected and processed for and on our behalf by any party is collected and processed fairly and lawfully;
- You are always made fully aware of the reasons for the collection of Data and are given details of the purpose(s) for which the data will be used;
- The Data is only collected to the extent that is necessary to fulfill the purpose(s) for which it is required;
- No Data is held for any longer than necessary in light of the purpose(s) for which it is required.
- Whenever cookies or similar technologies are used online by us, they shall be used strictly in accordance with the law;
- You are informed if any data submitted by you online cannot be fully deleted at your request under normal circumstances and how to request that we delete any other copies of that data, where it is within your right to do so;
- Appropriate technical and organizational measures are taken to protect the Data;
- Data is transferred securely, whether it is transmitted electronically or in hard copy.
- You can fully exercise your rights with ease and without hindrance.
- Disclosure of Data
- We shall not be able to keep your Data private in response to the legal process i.e., a court order or a subpoena, a law enforcement agency’s request. If, in our view, it is deemed appropriate to investigate, prevent, or take action regarding illegal activities, suspected fraud, situations involving potential threats to the physical safety of any person, violations of our Terms of Service, or as otherwise required by law, we may be compelled to disclose the Data and Personal Data. Moreover, in case of takeover, merger or acquisition, we reserve a right to transfer your data to a new platform.
- We may disclose the Data in the good faith belief that such action is necessary to:
- Show relevant advertisements to Users
- comply with a legal obligation
- protect and defend our rights or property
- prevent or investigate possible wrongdoing
- protect the personal safety of users of the Service or the public
- protect against legal liability
- When necessary, we may also disclose and transfer your Data to our professional advisers, law enforcement agencies, insurers, government and regulatory and other organizations.
- Data Storage
- Your Data may be stored and processed at the servers in the United States, Europe, or any other country in which the App or its subsidiaries, affiliates or service providers maintain facilities.
- The App may transfer Data to affiliated entities, or to other third parties across borders and from your country or jurisdiction to other countries or jurisdictions around the world. Your consent to this Privacy Policy followed by your submission of such information represents your agreement to that transfer.
- We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy and no transfer of your Data will take place to an organization or a country unless there are adequate controls in place including the security of your data and other personal information.
- Generally, most of your Data is deleted when you delete your profile. However, we may retain some of your Data for as long as necessary to fulfill the purposes we collected it for, including for the purposes of satisfying any legal and other reporting requirements. When deciding what the correct time is to keep the Data for we look at its amount, nature and sensitivity, potential risk of harm from unauthorized use or disclosure, the processing purposes, if these can be achieved by other means and legal requirements.
- How We Protect Your Information
- We store all the Data submitted by you through the App in a secure database.
- We are concerned with protecting your privacy and data, but we cannot ensure or warrant the security of any data you transmit to or guarantee that your Data may not be accessed, disclosed, altered or destroyed by breach of any of our industry-standard physical, technical or managerial safeguards.
- No method of transmission over the Internet or method of electronic storage is 100% secure. Therefore, we cannot guarantee its absolute security. If you have any questions about the security of our App, you can contact us at [email protected].
- Any Data supplied by you will be retained by us and will be accessible by our employees, any service providers engaged by us and third parties.
- Compliance with the GDPR
- For users based in the European Union (EU), the App shall make all reasonable efforts to ensure that it complies with The General Data Protection Regulation(GDPR) (EU) 2016/679 as set forth by the European Union regarding the collection, use, and retention of Data from European Union member countries. App shall make all reasonable efforts to adhere to the requirements of notice, choice, onward transfer, security, data integrity, access and enforcement.
- The Rights of Users
- Right of confirmation
- Right of Access
- the purposes of the processing;
- the categories of personal data concerned;
- the recipients or categories of recipients to whom the personal data have been or will be disclosed, in particular recipients in third countries or international organizations;
- where possible, the envisaged period for which the personal data will be stored, or, if not possible, the criteria used to determine that period;
- the existence of the right to request from us rectification or erasure of personal data, or restriction of processing of personal data concerning the data subject, or to object to such processing;
- the existence of the right to lodge a complaint with a supervisory authority;
- where the personal data are not collected from you, any available information as to its source;
- the existence of automated decision-making, including profiling, referred to in Article 22(1) and (4) of the GDPR and, at least in those cases, meaningful information about the logic involved, as well as the significance and envisaged consequences of such processing for you.
- Right to rectification
- Right to erasure (Right to be forgotten)
- The personal data are no longer necessary in relation to the purposes for which they were collected or otherwise processed.
- You withdraw consent to which the processing is based according to point (a) of Article 6(1) of the GDPR, or point (a) of Article 9(2) of the GDPR, and where there is no other legal ground for the processing.
- You object to the processing pursuant to Article 21(1) of the GDPR and there are no overriding legitimate grounds for the processing, or you object to the processing pursuant to Article 21(2) of the GDPR.
- The personal data have been unlawfully processed.
- The personal data must be erased for compliance with a legal obligation in Union or Member State law to which we are subject.
- The personal data have been collected in relation to the offer of information society services referred to in Article 8(1) of the GDPR.
- Right of restriction of processing
- The accuracy of the personal data is contested by the data subject, for a period enabling us to verify the accuracy of the personal data.
- The processing is unlawful and the data subject opposes the erasure of the personal data and requests instead of the restriction of their use instead.
- We no longer need the personal data for the purposes of the processing, but we are required by the data subject for the establishment, exercise or defense of legal claims.
- You have objected to processing pursuant to Article 21(1) of the GDPR pending the verification whether our legitimate grounds override those of yours.
- Right to data portability
- Right to object
- Automated individual decision-making, including profiling
- Right to withdraw data protection consent
- Compliance with CalOPPA
- We are also committed to complying with the California Online Privacy Protection Act (“CalOPPA”) which requires commercial websites/Apps and online services to post a privacy policy. The law requires any person or company in the United States (and conceivably the world) that operates websites/Apps collecting ‘personally identifiable information’ from California consumers to post a conspicuous privacy policy on its website stating exactly the information being collected and those individuals or companies with whom it is being shared. As required under CalOPPA, we agree to the following:
- Our Privacy Policy link includes the word ‘Privacy’ and can easily be found on the App and our website https://meetpal.app.
- We endeavor to fulfill the requirements of the CalOPPA under this Privacy Policy in line with our policy for user data collection, storage, and disclosure as outlined for GDPR compliance.
10.2. - Compliance of California Privacy Act 2018
- This Privacy Policy is also applicable to California residents and explains how we collect, use, and share your Personal Information and how you may exercise your rights under the California Consumer Privacy Act of 2018 (“CCPA”).
- Your rights under the CCPA:
- Under the CCPA, you have the right to access the Personal Information we’ve collected about you during the past 12 months and information about our data practices. You also have the right to request that we delete the Personal Information that we have collected from you.
- To request manual access or deletion of your Personal Information, please contact us at [email protected].
- Please note, for all manual requests, you will need to verify your identity by providing us with all the information as we may require from you for this purpose.
- You have the right to be free from any discrimination for exercising your rights to access or delete your Personal Information. We will not discriminate against you for exercising any of these rights.
11.1.11.2.11.2.1.11.2.2.11.2.3.11.2.4. - If you have additional questions about this or how to exercise your rights under the CCPA, please contact us at [email protected].
- Changes to this Privacy Statement
- We may modify this Privacy Policy from time to time, and any such change shall be reflected on the App with the updated version of the Privacy Policy and you agree to be bound to any changes to the updated version of Privacy Policy when you use the App or its Services.
- You acknowledge and agree that it is your responsibility to review this App and this Policy periodically and to be aware of any modifications. Updates to this Policy will be posted on this page.
- Also, occasionally there may be information on the App that contains typographical errors, inaccuracies or omissions that may relate to service descriptions, pricing, availability, and various other information, and the App reserves the right to correct any errors, inaccuracies or omissions and to change or update the information at any time, without prior notice.
- Contact US
- If you have questions about our Privacy Policy, please contact us via email: [email protected].
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4.How We Use and Process the Data
4.1.The Data collected by us from you may be used to provide you with Services and better understand your needs related services and programs, to correspond with you and reply to your questions about our services.
4.2.We will not rent or sell your Data to others. We may store the Data in locations outside our direct control (for instance, on servers or databases co-located with hosting providers).
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